Frequently Asked Questions
Is CraftEd a legitimate and accredited education agency?
Yes, CraftEd operates under The Craft Catalyst, which is fully approved by Kenya’s Commission for University Education (CUE) as a recognized University Agent. This accreditation ensures we meet strict standards for professionalism, transparency, and accountability — giving you and your family complete peace of mind.
Why should I consider studying in Malaysia instead of other countries?
Malaysia offers internationally accredited universities with degrees recognized worldwide — often at 30-50% of the cost of studying in the UK, US, or Australia. Programs are taught in English, the country is safe and multicultural, and it’s a thriving hub for international students from across Africa and Asia. You get world-class education without the Western price tag.
What does your service cost, and are there hidden fees?
We believe in complete transparency. During your initial consultation, we provide a clear breakdown of all costs — including tuition, accommodation, travel, and our service fees. There are no surprises along the way. We also help you identify scholarship opportunities and payment plans to make your education more affordable.
Do you help with visas and travel arrangements?
Absolutely. We handle the entire visa application process, from document preparation to submission and tracking. We also assist with flight bookings, airport pickup coordination in Malaysia, and accommodation arrangements — ensuring you arrive prepared and settled before your first day.
What support do you provide after I arrive in Malaysia?
Our relationship doesn’t end when you land. Through our partnership with Winning Magnitude Malaysia, you receive ongoing support including orientation, help with settling in, and access to a community of African students. We remain reachable via WhatsApp and email for any questions or challenges throughout your studies.
How do you match me with the right university and program?
We start with a personal consultation to understand your academic background, career goals, budget, and personal preferences. Based on this, we recommend universities and programs that align with your aspirations — not just any institution with available spots. Our goal is the right fit, first time.
Can my parents or guardians be involved in the process?
We encourage family involvement and welcome parents to join consultations. We understand this is a significant family decision, so we keep guardians informed at every stage — from university selection to visa approval and travel planning. Many families visit our Nairobi office together to have all their questions answered.